customisation – Tech Warrior

What if I hate what you have done?

Tristan Green — Thu, 19 Nov 2020 00:30:00 +0000

Everyone wants something different

Everyone has their own preferences, we may not share the same affiliation to a genre of music, type of food, political party or world view. This is what makes everyone and everything unique, our desire to have something different and to be different.

When it comes to Tech Warrior’s Small Business Websites, we offer a product which is unique in terms of colours and content used, but in terms of overall structure it follows the same framework or theme. It is a mould which we use to replicate a well oiled, taken care of machine (website). If you absolutely hate what we have created for you we’ll do what we can to rectify what you dislike, within reason.

We follow a process which is tried and tested and we’ll work in tandem with you, our client, to create the best possible website for you. We usually get a sense that things are not going to work out very well, very early on in the relationship and we are prepared to part company (and refund any relevant monies due) if we feel that there is not a good match.

Purchasing domain names carefully is a very important aspect of owning a website. Having a website is an important part of running a business. Make sure you are the rightful registered owner of your domain name.

Expectation vs reality

Everyone has expectations, whether people like to admit to that or not is a different story. As a small business, Tech Warrior does something which is incredibly audacious when it omes to the way we build websites, but our approach to doing it is the same as any other company or service provider out there. We ask our clients for their money and in return deliver a service or product which a customer should be proud of and show off to the world, like a new pair of Adidas or Nike sneakers.

If we don’t deliver the advertised service, our customer’s expectations won’t be met and that will leave a sour taste in everyone’s mouths. We do our best to mitigate this by clarifying upfront what is our responsibility and what is the onus of the client. Content is non-negotiable. No content, no website.

We can’t be responsible for compiling content on behalf of the client but we do make it easier by providing a scope and content document that is filled out online with the guidance of a Tech Warrior team member. The content which appears on their site is the content they’ve provided to Tech Warrior.

All humans are entrepreneurs not because they should start companies but because the will to create is encoded in human DNA.
—Reid Hoffman

Sometimes it’s best to say goodbye

If there are minor adjustments which need to be made, like changing images or shuffling some text around that’s easily remedied and often take a client from vaguely okay to super satisfied. If there are drastic changes like altering the format of the website we may need to recontract, reprice or have that “parting company” conversation.

That said, if you absolutely, wholeheartedly cannot stand the look and feel of your website after the development team has done their utmost to meet your expectations, then unfortunately this means Tech Warrior is not the web development company for you. Having agreed to separate we help with a hand over process as well as referrals to other development companies. We aren’t in the business of making enemies, and we can’t be all things to everybody. We like to help those who need it most, small business owners and medium sized enterprises, and when we are a good fit, we build strong and long term relationships.

I want a website, where do I start?

Judson Dawtrey — Wed, 18 Nov 2020 00:30:00 +0000

If you want a website, where do you start? So many options to choose from, so many decisions to make. You could do it yourself or hire a professional developer. If you decide to hire a web developer, know that each one is likely to use a different process with regards to building a website. Tech Warrior’s web development process is outlined below to give you an idea of where things would start when going about the web development process when you decide to go with Tech Warrior as your chosen web design company.

The Process Begins

To begin the process, Tech Warrior needs to get an understanding of what the website is for specifically, why you would like to have a website built. Bear in mind, you need to at least have a basic idea of what they would like to have done, and why, as this makes it easier for Tech Warrior to deliver to expectations and to ensure the web development process runs smoothly.

An initial meeting is held either over the phone or face to face to discuss the key requirements. Once Tech Warrior has an idea of what you’re looking for, we then provide you with a proposal which breaks down the costs and details of the web development fees. This includes domain registration if a domain has not been registered already. Once you are happy with the proposal and Tech Warrior gets the go ahead, and assuming you have a logo, a range of colour palette options are put together for the website based off your logo. If you do not have a logo we can also provide you with our logo design proposal if you would like Tech Warrior to design your logo. Alternatively you can get a logo designed somewhere else, but we do need one in order to proceed.

You don’t build a business, you build people, then people build the business.
—Zig Ziglar

Website content scope document

Next we provide you with a content and scope document which contains a number of relevant questions to help you formulate the content for the website.

Although we don’t not write content for our clients, Tech Warrior will guide you through the process of creating content. Web development does not begin until all content is complete. This is to avoid substantial content changes to the website at a later stage which could impact the layout of the webpage and result in additional charges. However, small content changes are a simple process and would not be charged for.

Once Tech Warrior has all the required content, the designer will begin designing the website. This takes roughly two weeks if all the correct information has been provided as requested. When the designer is finished, there is an internal review where we, at Tech Warrior, go through the website before we pass it on to you, the client, for a client review.

Website review process

The client review needs to be taken seriously and not skimmed through. There is only one chance to make changes. It is important to be sure of what you like and do not like as going back and forth with change requests will delay the web development process and could be charged for depending on the scale of changes needed.

When you are happy, and the website signed off, it will go “live” and be ready to be used as a key element in your brand building and marketing strategy.

I want a one pager but what if I want to add pages later?

Tristan Green — Fri, 13 Nov 2020 00:30:00 +0000

Knowing what’s best for you

Tech Warrior has five different website packages available, they are Starter, Standard, Professional, E-Commerce and Professional Plus. Starter being the entry point for a small business, Standard is the most popular and Professional Plus the most customisable, being almost bespoke. These packages vary in price in an effort to cater for everyone’s budgets and needs.

All the website’s Tech Warrior develops have the same features. The difference in price is related to the amount of content required for each website as well as the number of pages needed to ‘house’ said content. This leads me to my next point, why we’ve set up the packages the way we have and knowing what’s best for you.

When you use Tech Warrior as the web development company for your business, the website’s we create are not bespoke, custom designed masterpieces, but they are masterpieces nonetheless! There are a few reasons we offer our services the way we do, a primary one is related to cost for both client and Tech Warrior.

Of course I could have said earlier on in the article that you can order a one paged website now and add pages at a later stage, however that would be more beneficial to Tech Warrior and less so to you, the consumer. The reason for this is that we charge per page added to a website and we charge by the hour if there is work outside of the aforementioned packages.

If you are not willing to risk the usual, you will have to settle for the ordinary.
—Jim Rohn

Honesty is the best policy

We don’t want you to be out of pocket, I mean a few extra zeros in the bank doesn’t hurt us but it may hurt you, which is why we aim to be as transparent as possible. A one pager could be all you need for now and ever. And, your business may grow and you may wish to expand your website to accommodate your additional offerings. You can do that.

If you order a Starter version of Tech Warrior’s Small Business Websites and add an additional four pages at a later stage, you would end up paying more for the site than you would if you had ordered the Standard version upfront but you wouldn’t be paying for it all at once so it could suit your cash flow needs too.

customisation – Tech Warrior

What if I hate what you have done?

Everyone wants something different

Expectation vs reality

Sometimes it’s best to say goodbye

Further reading

I want a website, where do I start?

The Process Begins

Website content scope document

Website review process

Further reading

I want a one pager but what if I want to add pages later?

Knowing what’s best for you

Honesty is the best policy

Further reading