What happens when nobody's watching it
What the monthly care does about it
The day your site goes live, it starts to age. You don't see it happening. Then one Tuesday morning a customer tries to find you and the site's just down, and you've no idea how long it's been off or how many people gave up and phoned the shop down the road instead.
Or worse, it gets broken into. Suddenly your own website is showing things you'd never put there, in front of the exact people you're trying to win over. It's the kind of thing you only find out about when a client mentions it, and by then it's been sitting there for days.
And the backup you were told you had? Those quietly stop running. Plenty of owners only learn theirs died months ago on the one day they actually need it, which is the day everything's already gone.
We keep the site up to date so the common break-ins never get a foot in the door. We watch it, so if it goes down we usually know before you do. We keep a real, tested copy of everything, so a bad day means a phone call and a few hours to put it right. And once a month you get a short note in plain English: here's what we did, here's that it's safe, here's anything worth knowing.
Updates
Keep WordPress and plugins updated
Cleanup
Database and spam cleanup. Malware check
Maintenance
Database and plugin maintenance
Backups
A full backup of website, plugins and database
